Kill’em with kindness. You get more flies with honey. Engage the customer. All strange things to be thinking while sitting stage side in the Hustler Club on Bourbon Street in New Orleans but that’s how I think. The first five dancers to hit the main stage starred at a spot on the wall, never smiled [...]
by Dayna on October 5, 2009
The Q Kindness Café suggests customers pay for the next guest – a cup of coffee, their entire breakfast; just do something to pay it forward.
by Dayna on August 31, 2009
We’ve got a week of school under our belts and everyone seems to be reasonably happy with teachers, classes and the homework schedule. It is interesting to me to see which schools/principals/teachers are utilizing email and social media and which ones still aren’t sure how to turn a computer on.
by Dayna on August 18, 2009
It doesn’t matter how big or small, whether someone paid for first class or coach – a customer is still a customer. And in this economy, a customer should be treated like gold more than ever
Lots of emails, calls, blog posts. Are you going to write something about Michael Jackson? Did you know him? Did you ever meet him? Did you work with him? What do you think about all that has happened? I’ve already written about Michael Jackson in my book and it has nothing to do with anything leading up to his death. There is nothing for me to say other than a great talent has been lost. Then…
by Dayna on March 29, 2009
Maybe this is just the kick in the pants you needed to look forward, find something you truly love and make a living doing something you like the rest of your life. It’s not about the money, it’s about the passion.
