In the September 2010 issue of Southwest Airlines Spirit magazine, there is a great tidbit of information about cows. I know because I have read it six times this month already. Seems that cows with names produce 68 more gallons of milk every 10 months than cows without names. Farmers who referred to their cows [...]
Posts tagged as:
Customer Service
Never underestimate the power of the smile in customer service. Not that I encourage this but you can almost get away with a mediocre product, service, meal, anything – when it is served with a smile. My birthday request was simple this year, especially after renting a castle in England last year. All I asked [...]
Kill’em with kindness. You get more flies with honey. Engage the customer. All strange things to be thinking while sitting stage side in the Hustler Club on Bourbon Street in New Orleans but that’s how I think. The first five dancers to hit the main stage starred at a spot on the wall, never smiled [...]
