Posts tagged as:

common sense

Customer Service is Still King (or Queen)

by Dayna on August 18, 2009

It doesn’t matter how big or small, whether someone paid for first class or coach – a customer is still a customer. And in this economy, a customer should be treated like gold more than ever

Hold for applause. And, fade out…

by Dayna on July 6, 2009

Lots of emails, calls, blog posts. Are you going to write something about Michael Jackson? Did you know him? Did you ever meet him? Did you work with him? What do you think about all that has happened? I’ve already written about Michael Jackson in my book and it has nothing to do with anything leading up to his death. There is nothing for me to say other than a great talent has been lost. Then…

Dear Kris Allen and Adam Lambert….

by Dayna on May 28, 2009

To me, both of you are the American Idol. Hugely talented and from what we all saw on TV, nice guys as well. I just ran across both of you performing on the streets on NYC – the big press tour. You both seem to be enjoying it and taking it all in but both have somewhat of a shell-shocked look at times that this is all happening to you. Well, it is. Have fun, enjoy every second but take some advice from a rock chick…

Because I Said So

by Dayna on April 16, 2009

While I watch and listen to all the yelling, posturing, pontificating, etc., I can only think one thing. Sounds like my kids when they start to protest and whine “It’s not my fault. I didn’t do it. Why do I have to help?”

Your Mom Was Right

by Dayna on April 2, 2009

These aren’t “trends.” This is how we were all raised or should have been raised by our parents. And it’s how we should be living our lives and running our businesses each and every day.