From the monthly archives:

June 2010

Thank You Very Much – The Note Version

by Dayna on June 17, 2010

When is the last time you wrote a thank you note? Not an email, tweet, post, DM, etc. – a real, honest to goodness handwritten note that involved a piece of paper, an envelope, a stamp and physical address?

Failure is Not an Option

by Dayna on June 15, 2010

When is the last time you tried something new?  Something out of your comfort zone?  Something that might not work but you tried it anyway? I put a friend on the spot the other night at my husband’s retirement party – sort of blindsided her when I asked her to come up and join the [...]

Well Endowed Customer Service

by Dayna on June 6, 2010

Kill’em with kindness.  You get more flies with honey.  Engage the customer. All strange things to be thinking while sitting stage side in the Hustler Club on Bourbon Street in New Orleans but that’s how I think. The first five dancers to hit the main stage starred at a spot on the wall, never smiled [...]