From the monthly archives:

August 2009

Back to School: Classes They Should Offer

by Dayna on August 31, 2009

We’ve got a week of school under our belts and everyone seems to be reasonably happy with teachers, classes and the homework schedule. It is interesting to me to see which schools/principals/teachers are utilizing email and social media and which ones still aren’t sure how to turn a computer on.

Customer Service is Still King (or Queen)

by Dayna on August 18, 2009

It doesn’t matter how big or small, whether someone paid for first class or coach – a customer is still a customer. And in this economy, a customer should be treated like gold more than ever